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FAQ
Frequently asked questions
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About the scan
What is the 3D Health Scan?
A scan that combines two techniques. A 3D depth camera builds a 360° model of your body while you stand on a rotating platform. At the same time, an 8-point bio-impedance measurement uses electrodes under your feet and in your hands to measure how your body is composed. This gives you more than 30 values: fat, muscle, fluid, circumferences and posture.
Is the scan safe?
Yes. The scan is painless and uses no X-rays. The bio-impedance measurement works with a very weak current that you cannot feel. For that reason the scan is not suitable if you have a pacemaker, ICD or other implanted electronic device. Are you pregnant or do you have metal implants? Let us know beforehand and we will discuss what is possible.
Who is the scan suitable for?
For almost everyone aged 5 to 99, up to 175 kg body weight and a height of about 2 metres. You do not need to be an athlete.
How long does an appointment take?
The scan itself only takes a few minutes. Allow about 30 minutes for the whole appointment, including the explanation of your results.
What should I wear?
Close-fitting sportswear, such as sports shorts or leggings and a sports top. Loose or shiny clothing affects the measurement. You are scanned barefoot. Remove jewellery and preferably wear long hair up.
How do I prepare?
The measurement of fat, muscle and fluid is sensitive to eating, drinking and exercise. Do not eat a large meal 2–3 hours beforehand, go to the toilet first, do not train or use a sauna in the 12 hours before, and avoid alcohol the day before. Plan follow-up scans at the same time of day, so the results can be compared properly.
How accurate is the scan?
The scan gives a reliable and, above all, repeatable picture. That makes it ideal for tracking changes over time. The values are an estimate based on your body shape and not a medical diagnosis.
Results & plan
Do I get to keep my results?
Yes. You receive a digital report on your phone with your 3D model and all values; printed on request. Your scans are stored, so you can compare up to 8 measurements side by side in 3D. You also see a 3D preview of how your body can change when you reach your goal.
Is this medical advice?
No. The results, advice and plans are based on the 3D scan and do not constitute medical advice. If you have health complaints, consult your GP or specialist.
What is the difference between Insight Start and Insight Coaching?
With Insight Start you get a scan, a training plan and nutrition guidelines, and then continue on your own. Insight Coaching (24 weeks) goes further: a new scan every 8 weeks, we compare your results and adjust your training and nutrition.
Can I follow my plan outside HRM Fitness?
Certainly. We tailor your plan to where you train, whether that is at HRM Fitness, another gym or at home.
How often should I be scanned again?
We recommend every 8 weeks. That is long enough to see real change and short enough to adjust in time.
Appointments & payment
How do I make an appointment?
Via the sign-up form, by WhatsApp or by phone. We will contact you as soon as possible to schedule a time.
Can I reschedule my appointment?
Yes, free of charge up to 24 hours in advance. For late cancellations or no-shows, the appointment may be charged.
Can I transfer my package to someone else?
No, the 3D Health Scan and packages are personal and non-transferable. Would you like to give someone a scan? Ask for a gift voucher.
Do I need to be a member of HRM Fitness or DOQUE?
No, everyone is welcome. If you are a member or client, ask about the options.
Where can I find you?
At Heirstraat 28, 6129 PK Urmond, the Netherlands — at the same location as HRM Fitness and DOQUE.